![]() Please update this discussion if you have any questions, Reel Cowboys. The Creative Cloud membership should then be used to license Premiere Pro CS6, which in turn will allow Encore CS6 to be licensed and utilized. If Premiere Pro CC 2018 opens without error, then open Premiere Pro CS6, Reel Cowboys. I would recommend you start by opening Premiere Pro CC 2018 to verify the licensing for the Creative Cloud membership is in place. If you want to run an app on multiple computers simultaneously, purchase another license from the Adobe store. For detailed instructions, view activate and deactivate Adobe products. Once the Adobe PCD and caps.db file have been removed, then please sign back into the Adobe Creative Cloud desktop application. Ensure that you're connected to the Internet, launch the app you want to deactivate and select Help > Deactivate. Please update this public forum discussion if you face any difficulties locating either item, Reel Cowboys. ![]() If so, then please sign out of the Adobe Creative Cloud desktop application, and once signed out remove the Adobe PCD and caps.db file as discussed in solution two of Error: "The serial number is not valid for this product" | Adobe Creative Suite. Adobe revoked CS6 serial number refuses to rectify even with proof of purchase. Obviously I don't have a serial number being a Creative Cloud subscription. To confirm you can also open Premiere Pro CS6 without any errors? I opened Adobe Enore today and it asked 'Provide a serial number' and would not launch the application.
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